Terms of Use
Version: 2026-10 · Last updated: 5 October 2026
By using Kuponex you accept these terms.
1. Service
Kuponex is a loyalty platform where stores offer points and discount coupons to their customers. It is operated by Ayendar Tekstil Yazılım Teknolojileri Sanayi ve Ticaret Anonim Şirketi ("Ayendar"). Your purchases are between you and the store; Kuponex is not a party to the sale. The app is free for customers.
You can browse stores and campaigns without an account; submitting receipts and earning points and coupons requires an account.
2. Account
Register with accurate information and keep your username and 6-digit PIN private. If you forget your PIN, send a "Forgot PIN" request; the new PIN is sent by SMS to the phone saved in your account. Without a saved phone the PIN cannot be reset and the account (with its points and coupons) cannot be recovered. Coupon QR codes are meant to be shown at checkout; if you share a code, someone else may use it. You are responsible for activity on your account. You can delete it at any time (My Profile > Delete account).
3. Receipts, points and coupons
- Only submit real receipts of your own purchases. Approving, correcting or rejecting a receipt is the store's decision.
- Points and coupons are valid only in the store where they were earned; they cannot be transferred or exchanged for cash.
- The store sets coupon terms and validity. A store may end a campaign; earned coupons stay valid until they expire.
- A store may set how many times one person can earn a coupon. Once the limit is reached, that coupon is not given or cannot be bought with points; for spending campaigns the next lower tier's coupon is given, if any.
- To prevent abuse, the number of receipts you can submit to a store within a period is limited (e.g. at most 3 per hour and 20 per day, and a limit on pending receipts). Ayendar may change these limits.
4. Prohibited use
Submitting fake or someone else's receipts, entering false information, abusing the system, using another person's account, or sending insulting, harassing or illegal content in messages to stores or to us is prohibited.
- Accounts whose receipts are frequently rejected (e.g. 3 rejected receipts in 30 days) are reported to the store and to Ayendar.
- The store may block your account in that store; Ayendar may block, suspend or delete an abusive account across the whole app.
- A blocked account cannot submit receipts, buy coupons with points or send messages. Unfairly earned points and coupons may be cancelled; while the block lasts, use of previously earned points and coupons may also be suspended.
- If you think a block is a mistake, write to the contact address below and we will review it.
5. Notifications
Transactional notifications such as receipt approval/rejection, coupons about to expire and account security are part of the service. Campaign, discount and announcement notifications (commercial electronic messages) are sent only with your consent; you can give it when signing up or later in My Profile and withdraw it there at any time. Phone notifications for messages that stores send you fall under this too; only a reply to a message you sent to the store is delivered regardless of consent. Messages always appear in the in-app inbox. Dates of consent and withdrawal are recorded.
6. Liability
The service is provided "as is", without a guarantee of uninterrupted or error-free operation. Stores are responsible for their own campaigns and products.
7. Changes
We may update these terms and will notify you in the app about significant changes.
8. Governing law
Turkish law applies. İstanbul courts have jurisdiction; your statutory consumer rights are reserved.
Contact: h7seyinkoc@gmail.com